Frequently Asked Questions

What are your studio hours?

By appointment only. Monday – Friday 9am – 5pm

How can we get in touch with you?

Phone: 727-851-9965 Email: [email protected]

Do you offer evening and weekend appointments?

Yes. We offer a limited number of evening and weekend appointments.

Where are you located?

Our studio is located at 5100 78th Ave N., Ste #2 Pinellas Park, FL 33781 Please note that we are located on the side of Park Center that faces West and are directly across the street from City Hall

How much do you charge?

Pricing varies depending on your needed photography services. Please contact us for a quote.

What form of payment do you accept?

We accept all major credit cards including Visa, MasterCard, Discover, American Express or check.

What is your payment schedule?

Portrait sessions require a non-refundable retainer (session fee) upon booking, weddings require 50% of the total balance upon signed contract with remaining 50% due 30 days prior to wedding. Print products require 50% with remaining 50% due upon pick-up. Digital orders require payment in full. Business portraits require pre-payment. Payment plans are available.

What photography services do you offer?

We offer a wide array of photography services including: Boudoir, Business Headshots, Photo Restoration, Product Photography, Commercial Photography, Special Event Photography, Wedding Photography, Family, Maternity, Newborn, Senior Portraits, Passport Photos and Architectural. 

Do you offer Passport Photo services?

Yes. Our most common passport photos that we do include: Canadian Passport Photos, UK Passport Photos, U.S. Passport Photos and Jamaican Passport Photos.

Do you have any reviews?

Sure do! All of our reviews are unsolicited and are spread throughout the internet ranging from Google Reviews, Yelp, WeddingWire, The Knott, Angies List, etc. Just search our studio name. 

Inclement Weather

If we find that weather is less than optimal, we reserve the right to reschedule your portrait appointment to our next available opening. During summer months, we typically book two dates in the event of rain. Florida weather can be all over the place and usually cannot make the final call until 24 to a few hours prior to the scheduled shoot. 

How will I view / order my photos?

After the session, we will either schedule a time for you to come back to the studio and view your portraits in our projection room or review them immediacy following your shoot*. Please have all decision makers present at this time as the order must be placed at this time.

If shooting on location for headshots, we will review your photos with you on a laptop.

Online viewing is also available for clients who are out of town, though we recommend viewing your portraits in our studio. Our viewing technology gives you a much better idea of color and cropping. 

How long does it take to get the final images?

After payment is received for ordered product(s), turnaround time is as follows: Digital / Prints 1-2 weeks; albums 3-4 weeks. We also offer a rush service. Turnaround time for wedding photos are up to 30 days.

What should I wear?

We will gladly assist you in the proper clothing choices based on your session. Please note that we do not provide any attire for your shoot. 

How early should I arrive?

To enjoy the full value of your photo-shoot experience, we suggest you arrive 10-15 minutes prior to your appointment. Starting your session on time allows you to receive the full benefit of your complete and unhurried service.

Do you retouch (enhance) your portraits?

Yes. All ordered portraits are fully enhanced (removal of stray hairs, blemishes, wrinkles, whiten teeth, etc).

How can I reschedule my portrait session?

We understand that things happen. Please let us know a minimum of 24 hours notice.

Do you guarantee your printed products?

Yes! If your portraits are damaged due to time, we will replace them at 50% of the original price. 100% customer satisfaction guaranteed. All of our prints are printed on Kodak professional luster paper that is rated for 100 years.

Do you offer gift certificates?

We sure do. Contact us to discuss options. 

I don’t know how to pose, do you help with that?

Yes! It is our job as a photographer to do so. We will guide you how to pose and give you directions of what to do. 

Do you have insurance?

Sure do. 

Are all of your photos edited?

Yes. Color and exposure will be exactly how I intended them to be.

What is your return policy?

You may view our return policy here.

Do you backup your photos?

Absolutely! To ensure the safety of your photos, we use dual memory cards when photographing in case a memory card goes corrupt. After the shoot, we back up your images on two external drives (one on-site and another off-site), an internal drive and the cloud.

Do you offer video?

We do not offer video services; however, we are happy to make recommendations.

Is this your real job?

Sure is. Full-time since 2007.

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