Frequently Asked Questions

Where are you located?

Our studio address is: 5100 78th Ave N., Unit 2, Pinellas Park, FL 33781 View on Google Maps

You are awesome and I want to book you! How do I contact you?

You can call our office at 727.851.9965, email us [email protected] or fill out our contact form. A non-refundable retainer is required to secure your session or event date.

The Why

We are passionate and committed to providing our customers with a rewarding unique experience. We are dedicated to exceeding your service expectations. Our business philosophy is to not settling for the minimum requirement or minimum expected, but by going the extra mile in enthusiastically serving our customers.

Every photograph we create, we create with the intention that it will be a timeless heirloom to be passed down from those known and those yet to be known. Our goal is to create something more than just a photo that you would post on your Facebook wall, but rather something that you would frame and hang in your home and look at it every day to relive that special moment in time

Do you travel?

Sure do. We have had opportunities to work with our clients in: New York City, Rhode Island, Georgia, Colorado, Kentucky, Las Vegas, and North Carolina

What form of payment do you accept?

We gladly accept all major credit cards including: Visa, Mastercard, Discover, American Express or check

What is your payment schedule?

Portrait sessions require a non-refundable retainer (session fee) upon booking, weddings require 50% of the total balance upon signed contract with remaining 50% due 30 days prior to wedding. Ordered products require 50% with remaining 50% due upon pick-up. Digital ordered require payment in full. Payment plans available.

Why should I choose you? (What’s in it for me?)

We offer great customer service and guarantee all of our portraits; we also provide a fun and relaxing portrait session and make it a memorable one!  We also offer a variety of services such as portraits of Children, Families, High School Seniors, Business Portraits, Couples, Boudoir, Photo Restoration, Corporate Events and Weddings. We strive to create a very elegant portrait for your home décor and for it to be passed down for generations and generations.

What are your portrait & wedding rates?

Commissions for weddings and portraits fluctuate depending on location and availability. Contact us for full pricing information. We take a limited amount clients per year to give you the very best service possible. To guarantee your scheduled date, we require a non-refundable retainer that applies upon booking.

Inclement Weather:

If we find that weather is less than optimal, we reserve the right to reschedule your portrait appointment to our next available opening. During summer months, we typically book two dates in the event of rain.

How will I view my images?

After the session we will schedule a day and a time for you to come to the studio and view your portraits in our projection room. Please have all decision makers present at this time as the order must be placed at this time.

Online viewing is also available for clients who are out of town however if at all possible, we recommend viewing your portraits in our studio. Our viewing technology gives you a much better idea of color and cropping. Additionally we can adjust the size to give you a true idea of how your photographs will look on your walls.

How long does it take to get the final images?

After payment is received for ordered product(s), turnaround time is as follows: Prints 1-2 weeks; albums 3-4 weeks. We also offer a rush service.

What should I wear?

We will gladly assist you in the proper clothing choices based on your session.

What will my session be like?

In a word…FUN! You might be a little nervous at first, but not for long. Our friendly atmosphere will have you relaxed in no time!

How early should I arrive?

To enjoy the full value of your photo-shoot experience, we suggest you arrive 10-15 minutes prior to your appointment. Starting your session on time allows you to receive the full benefit of your complete and unhurried service.

What time of day is best for environmental portraits?

Early morning or late afternoon.

Do you offer images from my portrait session or wedding digitally?

Yes

Do you retouch (enhance) your portraits?

Yes. All ordered portraits are fully enhanced (removal of stray hairs, blemishes, wrinkles, whiten teeth, etc).

How can I reschedule my portrait session?

We understand that things happen. Please let us know a minimum of 24 hours notice.

Do you guarantee your printed products?

Yes! If your portraits are damaged due to time we will replace them at 50% of the original price. 100% customer satisfaction guaranteed. All of our prints are printed on Kodak professional luster paper that is rated for 100 years.

Do you have insurance?

Sure do. Let me know if your venue needs my information.

Is this your real job?

Sure is! Full-time.

How long have you been a professional photographer?

Since 2007.

Are all of your photos edited?

Yes. Color and exposure will be exactly how I intended them to be.

What is your return policy?

You may view our return policy here

What equipment do you use?

Nikon (it’s what all the cool kids are using these days)

Do you backup your photos?

Absolutely! To insure the safety of your photos, we use dual memory cards when photographing in case a memory card goes corrupt. After the shoot, we back up your images on two external drives (one on-site and another off-site), an internal drive and the cloud.

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